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Delivery Charges
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Your delivery cost if you live in the UK.

Delivery is FREE if you order more than £49.99 worth of goods (inc VAT) and you live anywhere in the United Kingdom. Delivery charges range from £2.99 on all other deliveries to UK addresses dependant upon the size, weight and value of your order and where you live. The standard delivery charge for an order weighing up to 25kgs delivered to a UK address on the next working day is £5.99. If you are happy with a 48 hour delivery (not available for fresh meat or fish deliveries) then this reduces to £4.99.
We now use DHL for delivering your order whether you are in the UK, Europe or anywhere else in the world. The only exception to this is where the item being sent is small and light enough to make it more economical to use the Royal Mail small parcel service.

How long will it take to get my order?

The speed of delivery is measured from the time that we contact you with confirmation of your order by e-mail or telephone. Please note that orders received before midday will usually be processed on the same day, subject to stock availability. Orders received after midday will only be processed on the following working day. When you place your order you will be given various delivery options to choose from including 24 hour or 48 hour delivery, delivery before 12 noon the next working day, or delivery before 12 noon on Saturday. DHL do not offer a Sunday delivery.

Do we deliver on Saturdays?

We can deliver your order on a Saturday morning before 12 noon if you live in the UK, but there is a slightly higher delivery charge as shown in the table below. We will usually only deliver your order on a Saturday if you have specifically requested such a delivery during the order process.

Deliveries to EU addresses

We deliver to most European addresses including both EU and non-EU countries. Delivery costs to European addresses are shown in the table below and, as can be seen, increase incrementally every kilogram up to five kilograms and then every five kilograms thereafter. The delivery charge shown on the confirmation of your order will be correct unless the item that you have ordered is low in weight but high in volume in which case an internationally accepted volumetric conversion weight is used. If this should happen and you are required to pay a higher delivery charge than that shown then we will contact you for your approval before sending the item.

Deliveries to the USA

Deliveries to USA addresses are becoming more and more difficult with different rules being in force from state to state. We are doing our best to find a solution. However, we have found that shipments under two kilograms in weight are less likely to have difficulty than heavier shipments and we urge our customers to bear this in mind when ordering. Where necessary we can send out shipments in separate packages of under two kilograms each. When you place your order we will contact you to discuss the shipping method that we will be using.

How to calculate my likely delivery charge for myself.

The tables below show the delivery costs for different countries and different order weights. If you cannot find your country listed then please e-mail us and we will quote you on delivery to your country. We are able to deliver to most countries around the world using DHL.

UK Mainland (excluding Northern Scotland)

Orders to UK mainland addresses above £49.99 are delivered FREE OF CHARGE!
The standard delivery charge for orders to be delivered to England, Wales and Southern Scotland via DHL are typically £4.99 for 48 hour delivery and £5.99 for next day delivery but can be less for smaller packages.


Region48 HoursBy 5.30 PM next dayBy 12 noon next daySaturday by 12 noon
England£4.99£5.99£6.99£8.99
Wales£4.99£5.99£6.99£8.99
Southern Scotland£4.99£5.99£6.99£8.99
Scottish HighlandsN/A£6.99N/AN/A
Northern Ireland£6.99£9.99N/AN/A
Orkney Isles£6.99£9.99N/AN/A
Scotland Isles£6.99£9.99N/AN/A
Isle of Mann£6.99£9.99N/AN/A
Isle of Wight£6.99£9.99N/AN/A
Other British Isles£6.99£9.99N/AN/A

Europe
These are Guide prices only and can be more than this dependant upon weight and size of your order.

CountryUp to 5 kg5 kg to 10 kg10 kg to 15 kg15 kg to 20 kg20 kg to 25 kg25 kg to 30 kgExpected transit time (days)
Austria£14.99£17.99£19.99£22.99£14.99£27.993
Belgium£9.99£12.99£14.99£17.99£19.99£22.992
Bulgaria£22.99£27.99£31.99£34.99£27.99£39.995
Channel Islands£9.99£12.99£14.99£17.99£19.99£22.992
Croatia£22.99£27.99£31.99£34.99£27.99£39.995
Czech Republic£17.99£20.99£23.99£26.99£29.99£32.995
Denmark£15.99£19.99£22.99£25.99£27.99£29.993
Estonia£17.99£20.99£23.99£26.99£29.99£32.996
Finland£15.99£19.99£22.99£25.99£27.99£29.994-6
France£12.99£15.99£17.99£19.99£22.99£24.992-3
Germany£12.99£15.99£17.99£19.99£22.99£24.992-3
Greece£9.99£12.99£14.99£17.99£19.99£22.995-6
Hungary£17.99£20.99£23.99£26.99£29.99£32.995
Ireland£9.99£12.99£14.99£17.99£19.99£22.992
Italy£14.99£17.99£19.99£22.99£14.99£27.993-5
Latvia£17.99£20.99£23.99£26.99£29.99£32.995
Lithuania£17.99£20.99£23.99£26.99£29.99£32.996
Luxembourg£9.99£12.99£14.99£17.99£19.99£22.992
Netherlands£9.99£12.99£14.99£17.99£19.99£22.992
Norway1£15.99£19.99£22.99£25.99£27.99£29.995
Poland£17.99£20.99£23.99£26.99£29.99£32.995
Portugal£14.99£17.99£19.99£22.99£14.99£27.994
Romania£9.99£12.99£14.99£17.99£19.99£22.994
Russian Federation£9.99£12.99£14.99£17.99£19.99£22.996-7
Solvakia£17.99£20.99£23.99£26.99£29.99£32.995
Solvenia£17.99£20.99£23.99£26.99£29.99£32.995
Spain£14.99£17.99£19.99£22.99£14.99£27.993-4
Sweden£15.99£19.99£22.99£25.99£27.99£29.994-5
Switzerland1£14.99£17.99£19.99£22.99£14.99£27.993
Turkey£9.99£12.99£14.99£17.99£19.99£22.996
1. All prices exclude a £25 surcharge

USA & Canada

Up to 500g500g to 2Kg2Kg to 10Kg10Kg to 15Kg15Kg to 20Kg 20Kg to 25Kg25Kg 30Kg
£9.99 £19.99 £49.99 £69.99 £79.99 £94.99 109.99
Courier used Post Office Post Office DHL DHL DHL DHL DHL
Speed of delivery* 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day

Australia, New Zealand & Far East

Up to 500g500g to 2Kg2Kg to 10Kg10Kg to 15Kg15Kg to 20Kg 20Kg to 25Kg25Kg 30Kg
£9.99 £19.99 £79.99 £99.99 £119.99 £149.99 £169.99
Courier used Post Office Post Office DHL DHL DHL DHL DHL
Speed of delivery* 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day

Rest of World

Up to 500g500g to 2Kg2Kg to 10Kg10Kg to 15Kg15Kg to 20Kg 20Kg to 25Kg25Kg 30Kg
£9.99 £19.99 £79.99 £99.99 £119.99 £149.99 £169.99
Courier used Post Office Post Office DHL DHL DHL DHL DHL
Speed of delivery* 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day 5 w. day

* measured in working days.

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